Shipping policy

Local Shipping Procedure

We use Australia Post and Flash Couriers as chosen at our complete discretion and amended from time to time for orders within Australia. All shipments should have an Australia Post and Flash Couriers tracking number. For standard shipping please allow 2-3 working days for your order to arrive. For express shipping please allow 1-2 working days for your order to arrive. We charge a flat rate of AUD$10.00 for all local standard shipping and AUD$15.00 for all local express shipping as amended from time to time.

 

International Shipping Procedure

We use Australia Post and DHL as chosen at our complete discretion and amended from time to time for all orders outside Australia. All shipments should have an Australia Post or DHL Tracking number. Please allow up to 7 working days for your order to arrive. We charge a flat rate of AUD$30.00 for all international shipping as amended from time to time.

 

Pre-Order Shipping Procedure

We provide an approximate delivery date for pre-orders. Please note that these dates are an indication only and whilst we aim to deliver on schedule we are not responsible or liable for any delays that may occur from time to time. We accept no fault or liability for any losses you may incur due to a delay. If you have any further questions regarding shipping please contact info@jasmineandwill.com